COVID-19 in South Dakota

Care19 App

Care19 App Logo
Download on the Apple App Store button

FAQs About the Care19 App

 

Q: What is the Care19 app?

A: Care19 is a location tracking app for your mobile device that will help the South Dakota Department of Health understand and predict infection rates in South Dakota. It will be used to plan better for testing and prepare healthcare services needed to fight the virus. This provides South Dakotans an opportunity to do their part to help slow the spread of COVID-19. The app will serve as a tool to speed up the disease investigation process.

The app will help users log and categorize locations they had visited for at least 10 minutes, assist in contact tracing, and is a tool to stay informed on potential exposure.

 

Q: Why should I download the Care19 app?

A: Downloading the app will assist the South Dakota Department of Health to better prepare for necessary testing and healthcare services required to fight COVID-19. Though it's small, this is an additional tool we all have at our disposal.

 

Q: Why are you introducing the Care19 application now?

A: One of the most effective tools we have in our battle against COVID-19 is the ability to isolate people who have contracted the virus and identify others they came into contact with so they can isolate as well.

The more effective the Department of Health can be at identifying people who have been exposed to the virus, the better we will be able to flatten the curve and reduce the spread of COVID-19. This app will help us be more effective at contact tracing. The quicker we are able to access accurate and timely data the sooner the department is able to inform others of potential exposure.

 

Q: How is contact tracing performed without Care19 and how does the app change that?

A: Typically, our disease investigators rely on what the positive individuals remember about the places and times they visit. The app helps the positive individual provide us with a more accurate picture of places the positive may have visited while able to transmit the virus.

 

Q: Will my personal information be shared?

A: No. Your information is 100% anonymous and will be used in an aggregated form. In the event you test positive for the virus, you can consent to make your location data available at your discretion to the South Dakota Department of Health. To view the Care19 privacy policy click here.

 

Q: Is my data safe?

A: Yes. This is a voluntary “opt in” opportunity. All users will remain completely anonymous the entire time. App users are assigned a unique Care19 ID number upon startup of the app. There is no name, contact information, or credit card associated with your unique Care19 ID number. Care19 logs your location while protecting your data. Users can opt out at any time.

If an individual tests positive, it is only at that time that Department of Health staff will ask if they are using the app and if they will consent to provide their location history to help with contact tracing.

 

Q: How will my data make a difference?

A: The information will be used by the Department of Health to gather data of recent locations of each person who has tested positive for COVID-19 and voluntarily released their app data to the Department. The data will be used to help the disease investigators remind the app users who have tested positive of where they have been recently.

 

Q: If I change my mind, can I uninstall Care19 and delete all data that it collected?

A: Yes, this application works like any other application and may be deleted at any time from your device. In addition, you have the ability through the “About Screen” in the application to delete all data that has been collected from your use of the application as well as see the data that has been collected. This application adheres to all rules outlined in the California Consumer Privacy Act.

 

Q: Why does it say ‘State of North Dakota’ in the app store?

A: The app was originally developed for the North Dakota Department of Health. South Dakota was the second state to utilize the app services.